Company Policies

Nippy the Snowflake Pattern

Privacy Policy

All personal information we collect is for Gingerberry Creek business purposes only. We do not share or sell your personal information.

Payment Policy

All prices listed are in US dollars. 


If you are purchasing with a different currency the price will be converted to US dollars at the current exchange rate.


We accept Visa, Mastercard, Discover, American Express and Apple Pay as well as Paypal.
 

All Credit Card details are collected using a SSL secured server and processed through our secure shopping cart system which is Square.


On your Credit Card statement the payment should show as Square/Gingerberry Creek.

Shipping Policies

Custom Order Shipping Policy
Custom Orders will be shipped no later then the agreed upon timeline.  US Shipping or International Shipping Policies apply.


All Custom Orders are shipped via USPS Priority Mail with Insurance and Signature Confirmation.  Please do not ask for me to change the shipping to lower costs.  The Custom Order Shipping policy is strictly enforced due to previous shipping issues.
 

Non-Custom Order Shipping Policy
Orders $49 or Less - Shipping via USPS First Class or Priority Mail and will NOT be insured.
Orders $50 to $99 - Shipping via USPS Priority with Insurance and Delivery Confirmation.
Orders $100 & up - Shipping via USPS Priority with Insurance and Signature Confirmation.
 

Signature Confirmation - Please be available to sign for your package.
 

US Shipping Policy
All US Orders usually ship within 2-3 days of receipt of payment.   Unless receipt of payment has been made on Sunday or during all major US  holidays.  Please allow extra time during these specified times.  


Gingerberry Creek is not responsible for delayed delivery due to Weather, Mail Carrier delays, damaged packages, lost packages or theft of packages.
 

All US Orders will be shipped using USPS First Class or Priority, unless  other arrangements have been made prior to purchase. First Class is  shipped in a padded envelope with delivery confirmation. Priority is shipped  using best rate possible and includes delivery confirmation/tracking  information and insurance.
 

International Shipping Policy
Gingerberry Creek does offer international shipping via USPS.  International shipping  rates apply and depend on weight and destination.  Buyer is responsible  for all taxes, tariffs and customs fees incurred and vary from country to country. Contact your local customs office for details. I do not mark customs forms as "gifts", all International Orders are mark as "merchandise" with actual paid values. Please do not ask me to do otherwise.  Gingerberry Creek is not responsible for delivery delays due to  Weather, Mail Carrier delays or Custom delays.


Shipping laws are different in each country. It is the recipients  responsibility to check with your Customs office to verify whether the  country to which you are shipping permits the shipment of your products.  Gingerberry Creek is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper  international shipping practices.
 

International Orders under $50 are NOT insured.  If you would like to  add insurance to your order please advise in the 'comments' of your  order.  International Orders that are $50 or more will have insurance  added to shipping charges automatically.  If you choose not to insure  your order Gingerberry Creek is not responsible for loss, theft or  damage of order shipment.
 

International Orders which are refused, not accepted, returned due to incorrect address, abandoned or not  picked up from local postal carrier will not be refunded any shipping  charges, VAT charges, custom fees, tariffs, taxes, return shipping fees,  order insurance, abandonment fees or any other fees associated with  shipping.  Once International Order is returned to Gingerberry Creek in  original undamaged condition, then I will refund the original Subtotal  amount BEFORE any shipping charges and International Fees where applied.
 

Shipping Charge Overage Policy
Shipping Charges will not be refunded unless the over-payment is at  least $5 or more.  Any over-payment of Shipping Charges that are $5 or  more will be refunded via Paypal.

Sales Tax Policy

Gingerberry Creek charges sales tax for merchandise ordered on  this Website based on the applicable state sales tax rate and the  location to which the order is being shipped.  


All orders shipped in  North Carolina will incur a 7% state sales tax. 

Cancellation Policy

Order Cancellations have to be agreed upon between Ginberberry Creek and Buyer within 6 hours of the Order being placed and purchased.  


Order Cancellations will not be accepted after the first 6-hours or if order has been processed and shipped due to expedited request, whichever comes first.  


Order Cancellations will not be allowed on any E-Patterns, Instant Downloads, Digital Download Patterns, Cut Wool Felt or Cut Cotton Fabrics.  


Please contact me immediately to request a Order Cancellation. 

Refund, Exchanges & Return Policy

At this time, due to the nature of the product sold here at Gingerberry Creek, there are NO returns, exchanges or refunds allowed.  


All Sales are Final and all products are Sold 'As Is'.  

 

E-Patterns, Instant Downloads, Digital Download Patterns Orders are Non-refundable and these orders CANNOT be cancelled due to copyright and receiving these products instantly.  No exceptions!
 

Paper Patterns cannot be returned or exchanged due to copyright.  No exceptions!
 

Once Wool Felt, Cotton Fabrics and Cheesecloth have been cut to order,  they cannot be returned or exchanged.


Once the fabric has been cut and/or shipped it cannot be cancelled, refunded, returned or exchanged due to the fact that I cannot resell previously cut fabrics or felts.

Company Terms

GBC Logo

Legal Notice

 All notices from Gingerberry Creek to You (the Customer) may be posted on this Website and will be deemed delivered within fourteen (14) days after posting. 


Requests and notices from You (the Customer) to Gingerberry Creek shall be made by  Registered First-Class mail, sent to the address provide on this Website.

Copyrights & Trademarks

Copyright Terms

All content appearing on this Website is the property of Gingerberry Creek and its owner Ginger Morgan.


Copyright  © 2013-Present Gingerberry Creek.  All rights reserved. 


Trademark Terms

All brand, product, service, and process names appearing on this  Website are trademarks of their respective holders. Reference to or use of a Third party product, service, or process does not imply recommendation,  approval, affiliation, or sponsorship of that product, service, or  process by Gingerberry Creek. Nothing contained herein shall be  construed as conferring by implication, estoppel, or otherwise any  license or right under any patent, copyright, trademark, or other intellectual property right of Gingerberry Creek or any third party,  except as expressly granted herein. 

Terms of Use

This site may contain other proprietary notices and copyright  information, the terms of which must be observed and followed.  


Information on this site may contain technical inaccuracies or typographical errors.  Information, including product pricing and availability, may be changed or updated without notice.


Gingerberry Creek and its subsidiaries reserve the right to refuse service,  terminate accounts, and/or cancel orders in its discretion, including,  without limitation, if Gingerberry Creek believes that customer conduct  violates applicable law or is harmful to the interests of Gingerberry Creek and its subsidiaries. 

Warranties

The Content included in this Website has been compiled by Gingerberry Creek from a variety of sources and is subject to change without notice as are any  products, programs, offerings, or technical information described in this Website. 


Gingerberry Creek makes no representation or warranty  whatsoever regarding the completeness, quality, or adequacy of the Website or Content, or the suitability, functionality, or operation of this Website or its Content. 


By using this Website, you assume the risk that the Content on this Website may be inaccurate, incomplete, or may not meet your needs and requirements. 


Gingerberry Creek SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS  OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF  MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT  WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL  Gingerberry Creek BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR  CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 


The information and content on this server is provided "as is"  with no warranty of any kind, either express or implied, including but  not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.


Any warranty that is provided in connection with any of the third party products and services described on this Website is provided by the third party company or manufacturer only, and not by Gingerberry Creek.  The references and descriptions of Third party products or services within the Website materials are provided "as is" without any warranty of any kind, either express or implied. Gingerberry Creek is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the Third party materials on this Website or of any of the Third party products or services described hereon.  The descriptions of, and references to Third party, products, services and companies on this Website are the sole responsibility of the Third party companies providing the information, and not Gingerberry Creek. 


Although Gingerberry Creek tries to ensure the integrity and the  accurateness of the Third party products, services and information, it makes no guarantees about their correctness or accuracy.


Before relying on any representation made in any of the Third party products and information, check with the Third party of the product or  service to ensure that the information you are relying upon is correct. 

Miscellaneous Terms

VOID WHERE PROHIBITED:

Although the information on this Website  is accessible worldwide, not all products or services discussed in this  Website are available to all persons or in all geographic locations or  jurisdictions. Gingerberry Creek and the Third party companies each reserve the  right to limit the provision of their products or services to any  person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for  any product or service made in the materials on this Web site is void where prohibited.


GOVERNING LAW: 

In the event of litigation both parties agree that the Law of the State of business registration (North Carolina) of Gingerberry Creek shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.


MISCELLANEOUS: 

The Terms and Conditions constitute the entire agreement between you (the customer) and Gingerberry Creek with respect to this Website. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you (the customer) and Gingerberry Creek with respect to this Website. No modification of the Terms and Conditions shall be effective unless it is authorized by Gingerberry Creek. If any provision of the Terms and Conditions is found to be contrary to law,  then such provision(s) shall be constructed in a manner to closely  reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.